Privacy Policy
How information is used when you register your interest, contact support or use website chat.
Last updated: 20 September 2026.
1. Scope
This policy describes the information handled by the SGW1N website when you submit a registration enquiry, send a support chat message or use the contact features. It does not replace the separate privacy terms of third-party websites or messaging services that you choose to open.
2. Information you provide
The registration form can collect your name, country, international dial code, mobile number, preferred contact method, Telegram username, WeChat ID, email address, platform of interest and an optional message. Only the fields you submit are sent with the enquiry.
Support chat collects the messages you send. Please do not include passwords, one-time verification codes or complete payment-card details.
3. Technical request information
When a registration or chat request is sent, the website can attach the page URL, IP address, browser user-agent and location information made available by the hosting platform, such as detected country, region or city. This information is used to route the request, understand its source and help protect the support endpoints from abuse.
4. Chat session cookie
The website uses a secure sgw_chat session cookie to reconnect your browser with the same support conversation. The cookie contains a randomly generated session identifier, is marked HttpOnly, Secure and SameSite=Strict, and is configured for up to 30 days. It is used for the support-chat session rather than advertising.
5. How the information is used
Registration and chat information is used to respond to your enquiry, identify the platform or contact route you asked about, maintain the support conversation and protect the website from invalid or abusive requests. The website relays these requests to the SGW1N customer-support inbox system.
6. External contact services
If you choose a WhatsApp, Telegram or other external contact link, you leave the SGW1N website and that service processes information under its own terms and privacy policy.
7. Retention and privacy requests
The website code sets the chat-session cookie period described above. It does not define the storage period for enquiry or chat records held in the customer-support system. For questions about retention, correction or deletion of information you have submitted, contact SGW1N through the Contact page. Privacy rights can vary by location.
8. Keeping information safe
SGW1N uses server-side access credentials for the support connection and same-origin checks for website submissions. No internet service can guarantee absolute security, so only provide information needed for your enquiry.
9. Changes to this policy
This policy may be updated when the website, support process or information-handling practices change. The latest version will be published on this page.
10. Contact
For a privacy question about information submitted through this website, use the SGW1N Contact page and identify the contact method or enquiry you used.